PRIVACY POLICY.

1. About this policy

Novo Games (“Novo Games”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how personal information may be collected, used, disclosed, stored and protected when you visit novogames.com.au or contact us.

The current Novo Games website is a studio information and development landing site. It does not currently provide user accounts, a shop, payments, subscriptions, public comments or community features.

We aim to follow privacy-by-design principles and applicable Australian privacy laws. Our legal obligations may change as Novo Games grows, as our services change, or as privacy laws and codes change.

2. Information we may collect

Information you provide

If you contact us by email or otherwise communicate with us, we may receive information such as:

• your name;
• your email address;
• the contents of your message;
• any information or files you choose to provide; and
• information reasonably required to respond to your enquiry.

Please do not send sensitive personal information unless it is necessary and we have asked you to provide it.

Technical information

When you visit the website, our hosting, security, content-delivery, domain or infrastructure providers may automatically process limited technical information required to deliver and protect the site. This may include:

• IP address;
• browser and device type;
• operating system;
• pages or resources requested;
• date and time of access;
• referring page or website;
• approximate location derived from IP address; and
• security, diagnostic and server log information.

We do not use this information to identify you unless reasonably necessary for security, legal compliance or troubleshooting.

3. Cookies and similar technologies

Novo Games does not intend to use advertising cookies, behavioural profiling or cross-site tracking on this landing website.

The website or its infrastructure providers may use strictly necessary cookies, local storage or similar technologies where required for security, site delivery, performance or basic functionality.

If we later add analytics, advertising, personalisation or other non-essential tracking technologies, we will update this policy and provide any notices or choices required by applicable law.

4. Why we use information

We may use personal information to:

• operate, maintain and secure the website;
• respond to enquiries and communications;
• investigate technical problems, misuse or security incidents;
• improve the reliability and performance of the site;
• maintain business and legal records where reasonably required;
• protect our rights, users and systems; and
• comply with applicable laws, court orders or lawful government requests.

We will not use personal information for materially unrelated purposes without an appropriate basis or notice.

5. Disclosure of information

We may disclose information where reasonably necessary to:

• service providers that host, secure, deliver, maintain or support the website or our email systems;
• professional advisers where necessary for legal, accounting, security or business purposes;
• regulators, law-enforcement agencies, courts or other authorities where required or authorised by law; or
• a purchaser, successor or adviser involved in a genuine sale, restructure or transfer of all or part of the Novo Games business, subject to appropriate safeguards.

We do not sell personal information.

Service providers are expected to handle information only for legitimate service purposes and subject to their contractual and legal obligations.

6. Overseas processing

Some technology and service providers may operate infrastructure outside Australia. As a result, technical or contact information may be processed or stored in other countries depending on the providers used.

Where Australian privacy law requires us to identify likely overseas recipient countries and it is practicable to do so, we will update this policy with that information once the relevant service arrangements are confirmed.

7. Data retention

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business or security needs, or as required by law.

Technical logs may be retained by infrastructure providers according to their own retention settings and contractual terms.

When information is no longer reasonably required, we will take reasonable steps to delete or de-identify it where appropriate and where legally permitted.

8. Security

We take reasonable technical and organisational measures to protect information against loss, misuse, interference and unauthorised access, modification or disclosure.

No internet service can guarantee absolute security. If we become aware of a data breach, we will assess and respond to it in accordance with applicable legal obligations.

9. Children and young people

The Novo Games website may be viewed by people of different ages. The current website is not designed to collect personal information from children and does not offer accounts, public posting or community features.

If you are under 18, please involve a parent or guardian before sending personal information to us by email.

If a parent or guardian believes that a child has provided personal information to us unnecessarily, they may contact us and request that we review or delete it where appropriate and legally permitted.

As Novo Games develops games or online services that may be accessed by children, we will review this policy and our product design against applicable child-privacy requirements before those services launch.

10. Access, correction and privacy enquiries

You may contact us to ask about personal information we hold about you or to request access or correction where applicable.

We may need to verify your identity before responding to a request.

To make a privacy enquiry, request or complaint, contact:

Email: contact@novogames.com.auSubject: Privacy Enquiry

We will review privacy complaints in good faith and aim to respond within a reasonable period.

If the Australian Privacy Act 1988 applies to us and you are not satisfied with our response, you may have the right to complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Third-party websites and platforms

Our website may link to third-party websites or platforms. Their privacy practices are controlled by their own policies, not this Privacy Policy. You should review the privacy information provided by those third parties before giving them personal information.

12. Changes to this policy

We may update this Privacy Policy when our website, services, providers or legal obligations change.

The current version will be published on novogames.com.au with its effective or last-updated date.

13. Contact

For questions about this Privacy Policy or our handling of personal information, contact:

Novo GamesAustraliaEmail: contact@novogames.com.au